Help & Support

MintoMay Sell is a platform that helps local businesses sell their products and services online through the MintoMay ecosystem, including Food Delivery, Grocery Delivery, Pharmacy, Marketplace, Courier Services, Vehicle Rentals, and more.

Any eligible business can join MintoMay, including:

  • Restaurants & Cafes
  • Grocery & Kirana Stores
  • Pharmacies
  • Fruit & Vegetable Vendors
  • Electronics Stores
  • Fashion & Apparel Shops
  • Gift & Stationery Stores
  • Home & Kitchen Stores
  • Pet Supply Stores
  • Service Providers
  • Vehicle Rental Providers
  • Local Businesses and Retailers

Simply fill out the Seller Registration Form, submit your business details and required documents, and our onboarding team will guide you through the setup process.

Depending on your business category, you may need:

  • Business Name & Address
  • GST Certificate (if applicable)
  • PAN Card
  • Bank Account Details
  • Aadhaar Card
  • FSSAI License (for food businesses)
  • Drug License (for pharmacies)
  • Vehicle Documents (for rental providers)

Registration fees may vary based on your selected plan, city, and business category. Contact our onboarding team for current pricing and promotional offers.

Most seller accounts are approved within 24–72 hours after successful document verification.

Yes. MintoMay allows eligible businesses to manage multiple outlets or branches from a centralized dashboard.

You can sell products and services according to your approved category, including food items, groceries, medicines, retail products, rental services, and other approved local business offerings.

Yes. MintoMay can connect your business with delivery partners for food, grocery, pharmacy, parcel, and marketplace orders where delivery services are available.

Orders are received directly through the MintoMay Sell Dashboard, Sell App, or web panel, allowing you to manage inventory, accept orders, and track deliveries.

Payments are settled directly to your registered bank account within 24 working hours of withdrawal request.

Customers can browse your store anytime. Order availability depends on your operating hours and inventory status.

Yes. You can easily add, edit, remove, or update products, services, prices, stock levels, and offers through your seller dashboard.

Yes. MintoMay offers various marketing and promotional tools, including:

  • Business Listing
  • Featured Store Promotions
  • Banner Advertising
  • Social Media Promotion
  • Showcase Reels
  • Customer Notifications
  • Digital Marketing Support

Absolutely. Sellers can create coupons, promotional offers, seasonal discounts, and exclusive customer deals.

Yes. Sellers can manage stock levels, availability, product categories, and inventory updates through the platform.

Yes. Licensed pharmacies can sell approved medicines and healthcare products in compliance with applicable regulations.

Yes. Restaurants can receive online orders for pickup and delivery, manage menus, update availability, and run promotional campaigns.

Yes. Depending on service availability in your area, grocery stores can offer same-day or hyperlocal delivery services.

Yes. Car rental providers, bike rental operators, and commercial vehicle owners can list their vehicles and receive bookings through MintoMay.

Yes. Our onboarding team provides guidance, setup assistance, and training to help sellers start receiving orders quickly.

Yes. MintoMay provides seller support to assist with onboarding, account management, technical issues, and business growth.

Yes. The seller dashboard provides reports and analytics on sales, orders, revenue, customer trends, and store performance.

Yes. Sellers may request account deactivation or closure according to the platform's terms and conditions.

By joining MintoMay, you gain:
✓ Increased Online Visibility
✓ More Customers
✓ Delivery Support
✓ Digital Storefront
✓ Marketing & Advertising Tools
✓ Easy Order Management
✓ Secure Payments
✓ Business Growth Opportunities
✓ Access to Multiple Commerce Categories
✓ Technology-Driven Business Solutions

A MintoMay Delivery Partner is an independent delivery executive who delivers orders from restaurants, grocery stores, pharmacies, local businesses, and marketplace sellers to customers through the MintoMay platform.

As a MintoMay Delivery Partner, you may receive:

  • Food Deliveries
  • Grocery Deliveries
  • Pharmacy Deliveries
  • Parcel & Courier Deliveries
  • Marketplace & E-Commerce Deliveries
  • Local Store Deliveries
  • Document Deliveries
  • Business-to-Customer Deliveries

Anyone who meets the eligibility requirements can apply, including:

  • Students
  • Part-Time Workers
  • Full-Time Riders
  • Self-Employed Individuals
  • Existing Delivery Executives
  • Vehicle Owners

You generally need:

  • Valid Aadhaar Card
  • PAN Card
  • Mobile Number
  • Bank Account Details
  • Driving License (for vehicle-based delivery)
  • Vehicle Registration Certificate (if applicable)
  • Passport-size Photograph

Yes, for most delivery categories, you will need your own:

  • Bicycle
  • Electric Scooter
  • Motorcycle
  • Scooter
  • Car (for selected categories)

Availability may vary by city.

Registration requirements and fees may vary depending on your city and onboarding plan. Contact our support team for the latest information.

Simply complete the Delivery Partner Registration Form, upload the required documents, and complete the verification process.

Most applications are reviewed and approved within 24 to 72 hours after successful document verification.

Yes. MintoMay offers flexible earning opportunities, allowing you to work part-time, full-time, weekends, evenings, or according to your availability.

Yes. Delivery Partners can typically choose when they want to go online and accept delivery requests.

Orders are assigned through the MintoMay Delivery Partner App, where you can view pickup details, delivery locations, and earnings information.

Your earnings depend on:

  • Number of deliveries completed
  • Delivery distance
  • Order value
  • Peak-hour incentives
  • Promotional bonuses
  • City demand

Earnings are transferred to your registered bank account according to the payout schedule applicable in your region.

Yes. Eligible delivery partners may receive:

  • Performance Incentives
  • Peak Hour Bonuses
  • Referral Rewards
  • Milestone Bonuses
  • Special Campaign Incentives

Yes. Depending on eligibility and local availability, you may deliver food, groceries, medicines, parcels, and marketplace orders through a single account.

Yes. MintoMay provides onboarding guidance and training to help you understand the app, delivery process, and customer service expectations.

Our support team is available to assist with order-related concerns, delivery issues, customer communication, and technical support.

No. Prior experience is helpful but not mandatory. New delivery partners are welcome to apply.

Yes. MintoMay may offer referral programs that reward eligible delivery partners for successful referrals.

Delivery partners should:

  • Follow traffic rules
  • Wear safety gear
  • Carry valid documents
  • Handle customer orders carefully
  • Follow local laws and regulations

Yes. Since delivery partners enjoy flexible working schedules, you can choose when to work based on your availability.

Yes. The Delivery Partner App provides real-time earnings information, delivery history, and performance insights.

MintoMay provides:

  • Partner Support
  • Order Assistance
  • Technical Help
  • Training Resources
  • Business Growth Opportunities
  • Performance Guidance

Yes. You may discontinue your partnership according to the platform's terms and conditions.

Benefits include:

✓ Flexible Working Hours
✓ Weekly/Regular Earnings Opportunities
✓ Multiple Delivery Categories
✓ Incentives & Bonuses
✓ Easy-to-Use Delivery App
✓ Growing Customer Base
✓ Part-Time & Full-Time Opportunities
✓ Fast Onboarding Process
✓ Dedicated Support Team
✓ Opportunity to Earn More as MintoMay Expands

A MintoMay Franchise Partner is an authorized local business partner responsible for expanding MintoMay's presence in a city, district, state, or designated territory by onboarding sellers, delivery partners, customers, and local businesses.

Franchise Partners can participate in the growth of multiple MintoMay services, including:

  • Food Delivery
  • Grocery Delivery
  • Pharmacy Delivery
  • Marketplace & E-Commerce
  • Parcel & Courier Services
  • Vehicle Rentals
  • Local Business Listings
  • Advertising & Marketing Services
  • Technology Solutions
  • Hyperlocal Commerce Services

Applications are welcome from:

  • Entrepreneurs
  • Business Owners
  • Marketing Professionals
  • Startups
  • Consultants
  • Agencies
  • Investors
  • Local Business Leaders
  • Existing Franchise Operators

MintoMay may offer:

  • City Franchise
  • District Franchise
  • State Franchise
  • Regional Franchise
  • Master Franchise Opportunities

Availability depends on the territory and business expansion plans.

Franchise Partners may:

  • Onboard Sellers and Vendors
  • Recruit Delivery Partners
  • Promote the MintoMay Brand
  • Support Local Business Growth
  • Conduct Marketing Activities
  • Build Merchant Relationships
  • Expand Customer Acquisition
  • Manage Local Operations
  • Drive Revenue Growth

Simply submit the Franchise Application Form with your details. Our team will review your application and contact you regarding the next steps.

No. While business, sales, marketing, or operational experience is beneficial, MintoMay provides training and support to help franchise partners succeed.

Yes. Franchise fees and investment requirements may vary depending on the franchise type, territory size, and business model selected.

MintoMay offers:

  • Business Setup Assistance
  • Franchise Training
  • Branding Support
  • Marketing Materials
  • Sales Guidance
  • Technical Support
  • Operational Assistance
  • Ongoing Business Development Support

Territory rights and exclusivity may be available depending on the franchise category and agreement terms.

Revenue opportunities may include:

  • Franchise Commissions
  • Merchant Onboarding Revenue
  • Advertising Revenue
  • Business Service Revenue
  • Marketplace Growth Incentives
  • Performance-Based Rewards
  • Local Partnership Opportunities

While some franchise models may allow flexible involvement, active participation generally produces the best business results.

Requirements vary by franchise type. Some partners start from a home office, while larger territories may require a dedicated business location.

Yes. Franchise Partners are encouraged to develop local teams for business development, merchant acquisition, and customer growth.

Yes. MintoMay provides promotional materials, digital marketing support, branding resources, and campaign assistance.

Yes. Franchise Partners can help onboard eligible businesses across all approved MintoMay categories.

Yes. Delivery partner acquisition and support form an important part of franchise growth and local market development.

MintoMay provides digital storefronts, online ordering, delivery support, marketing tools, advertising solutions, and customer acquisition opportunities.

Yes. New franchise partners receive onboarding, operational guidance, platform training, and business development support.

Approval timelines vary based on application review, territory availability, and document verification.

Subject to approval and performance criteria, qualified franchise partners may be eligible for additional territories.

Yes. Franchise partners receive access to relevant MintoMay tools, dashboards, systems, and support resources required for business operations.

Documents may include:

  • Aadhaar Card
  • PAN Card
  • Address Proof
  • Passport Photograph
  • Business Registration (if applicable)
  • Bank Details
  • Additional documents as required

Yes. Depending on performance and availability, franchise partners may have opportunities to expand into larger territories or higher-level franchise models.

Benefits include:

✓ Multi-Service Business Model
✓ Growing Hyperlocal Commerce Market
✓ Strong Brand Building Opportunity
✓ Multiple Revenue Streams
✓ Seller & Merchant Acquisition Opportunities
✓ Delivery Partner Network Growth
✓ Marketing & Advertising Revenue Potential
✓ Training & Business Support
✓ Technology-Driven Operations
✓ Scalable Territory Expansion Opportunities
✓ Opportunity to Build a Long-Term Local Business

You can contact MintoMay Customer Support through the app, website, email, live chat, or customer support helpline. Our support team is available to assist with orders, payments, deliveries, and account-related issues.

We are always looking for talented individuals. Visit our Careers page or contact our HR team to explore current opportunities across technology, operations, marketing, customer support, and business development.

We value your feedback. You can submit suggestions, compliments, or complaints directly through the app, website, or customer support channels.

Order modifications may be possible before the seller begins processing the order. Availability depends on the order status and service category.

Orders can be cancelled through the app before they are prepared, dispatched, or assigned for delivery. Cancellation policies may vary by category and order stage.

Product quality, packaging, and quantity are primarily managed by the seller or service provider. However, MintoMay works closely with partners and assists customers in resolving any issues.

Minimum order requirements may vary depending on the seller, service category, location, and promotional campaigns.

Delivery charges may apply based on distance, order value, location, demand, and service type. Applicable charges are displayed before checkout.

Delivery times vary depending on the category, seller preparation time, traffic conditions, weather, and delivery location.

Delivery hours depend on the operating hours of sellers and service providers in your area. Some services may be available throughout the day.

MintoMay services are available in selected cities and serviceable locations. Availability depends on local operations and partner coverage.

Order availability across multiple sellers may vary depending on the category and platform features available in your location.

Yes. Customers may place bulk orders for food, groceries, retail products, corporate requirements, events, and special occasions, subject to seller availability.

Yes. Certain categories may allow scheduled or advance orders for a future date and time.

Changes may be possible before dispatch, depending on the order status and operational feasibility.

Please verify your mobile number, network connectivity, and SMS inbox. If the issue persists, contact customer support for assistance.

Referral rewards are subject to eligibility criteria and promotional terms. If you believe you qualify, contact customer support for verification.

You can request account deactivation through the app settings or by contacting customer support.

Please ensure your app is updated to the latest version. If the issue continues, contact customer support for assistance.

MintoMay Wallet allows customers to store credits, refunds, promotional rewards, and cashback balances for future transactions.

Accepted payment methods may vary by location and merchant. Please check the available payment options during checkout.

 

Invoices can be downloaded from the Order History section of the app or requested from customer support where applicable.

Coupon codes can be applied during checkout. Eligible discounts will be reflected before payment confirmation.

You can report missing items through the app or customer support. Our team will investigate and assist according to applicable policies.

Please report damaged products promptly with relevant details and images (if required) for review and resolution.

Yes. Real-time order tracking is available for eligible deliveries through the MintoMay App.

Yes. Customers can bookmark favorite stores, products, restaurants, and services for easier future ordering.

Yes. MintoMay is designed to be available on supported Android and iOS devices, subject to regional availability.

✓ Food, Grocery & Pharmacy in One App
✓ Marketplace & Local Shopping
✓ Parcel & Courier Services
✓ Vehicle Rental Solutions
✓ Secure Payments
✓ Real-Time Tracking
✓ Trusted Local Businesses
✓ Exclusive Offers & Rewards
✓ Easy Order Management
✓ Dedicated Customer Support

MintoMay is committed to supporting its Franchise Partners in establishing and growing their business operations. While business results depend upon various factors including market conditions, partner efforts, vendor acquisition, customer engagement, and operational execution, the Company may, at its sole discretion, offer a conditional refund mechanism subject to the terms stated below.

  1. The Franchise Partner shall actively operate the franchise for a minimum continuous period of three (3) months from the date of activation.
  2. During such period, the Franchise Partner must fully comply with all onboarding, marketing, operational, reporting, and performance requirements prescribed by the Company.
  3. The Franchise Partner shall maintain documented evidence of reasonable business efforts, including but not limited to vendor onboarding activities, marketing initiatives, customer acquisition efforts, and engagement with Company support programs.
  4. If, after completion of three (3) months of active operations, the Franchise Partner is able to demonstrate, to the reasonable satisfaction of the Company, that the Partner has not recovered the principal franchise investment amount through commissions, incentives, revenues, or other earnings generated under the franchise program, the Partner may submit a written application for review.
  5. Upon verification and approval of such application, the Company may process a refund of the unrecovered portion of the principal franchise fee, subject to deductions including but not limited to:

    a. GST, taxes, levies, and statutory charges;

    b. Payment gateway fees, banking charges, and transaction costs;

    c. Training, onboarding, administrative, and documentation expenses;

    d. Technology, software, platform access, and support service costs;

    e. Marketing, promotional, and territory allocation expenses;

    f. Any commissions, incentives, benefits, credits, or earnings already received by the Franchise Partner;

    g. Any other actual costs incurred by the Company in connection with the franchise.

  6. The refund amount, if approved, shall be calculated on a proportional basis after adjustment of all applicable deductions, expenses, benefits, and recoveries.
  7. The Company reserves the sole and absolute right to determine eligibility, calculate deductions, verify business performance, and approve or reject any refund application.
  8. No refund shall be payable where the Franchise Partner:
    • Voluntarily discontinues operations before completion of three (3) months;
    • Fails to perform minimum operational activities;
    • Provides false, misleading, or incomplete information;
    • Violates the Franchise Agreement, Company policies, or applicable laws;
    • Refuses training, onboarding support, or operational guidance provided by the Company.
  9. This provision shall not be construed as a guarantee of income, profit, business success, or investment recovery. All business activities involve commercial risk, and the Franchise Partner acknowledges and accepts such risk before entering into the Franchise Agreement.
  10. The Company's decision regarding any refund application shall be final and binding, subject to applicable law.